Terms & Conditions

Welcome to MyBakerSmart.com, operated by Bakers Machinery & Consultancy Co., based in Bangalore, Karnataka. By accessing our website, placing an order, or making a payment, you agree to the following terms and conditions:

1. General Use

This website is intended for customers seeking baking ingredients, tools, and cake decorating products.
By using our services, you agree to comply with all applicable laws and regulations in India.
We reserve the right to update or modify these terms at any time without prior notice.

2. Product Information

All product descriptions, images, and prices are provided to the best of our knowledge.
We reserve the right to modify or discontinue products without prior notice.
Perishable items are not eligible for delivery.

3. Shipping & Delivery

For all other locations, shipping charges are calculated at actual cost and added to your bill after coordination.
We deliver across India using trusted partners like Dunzo, Swiggy, Ola, Uber, Speed Post, and other courier services.
A representative will contact you via call, SMS, email, or WhatsApp to confirm your order and delivery charges.
No waiting policy: Delivery personnel will not wait for additional instructions, delays, or address changes at the time of delivery.

4. Order Confirmation

Orders are processed only after confirmation and successful payment.
Customers are responsible for coordinating their material requirements accurately.

5. Exchange & Return Policy

We operate a No Exchange / No Return policy.
Exceptions are made only in cases of product defects, damage, or incorrect supply. Such issues must be reported immediately upon receipt.

6. Payment Terms

All payments are securely processed via Razorpay, our authorized payment gateway.
Accepted payment methods include credit/debit cards, UPI, net banking, wallets, EMI, and PayLater options.
By using Razorpay, you agree to their Terms of Service.

7. Privacy & Data Protection

Customer data is collected solely for order processing, delivery coordination, and support.
We comply with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.
For more details, refer to our Privacy Policy.

8. Intellectual Property

All content, images, logos, and product designs on MyBakerSmart.com are the intellectual property of Bakers Machinery & Consultancy Co.
Unauthorized use, reproduction, or distribution is strictly prohibited.

9. Limitation of Liability

We are not liable for delays, damages, or losses caused by third-party delivery services.
Our liability is limited to the value of the product purchased.

10. Governing Law

These terms are governed by the laws of India.
Any disputes shall be subject to the jurisdiction of courts in Bangalore, Karnataka.